AP Ukhwah

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Trusted Foreign Worker Management

Your Trusted Partner for Foreign Worker Management in Malaysia

We provide comprehensive foreign worker recruitment, permit processing, worker accommodation, and compliance management solutions — tailored for industries such as construction, manufacturing, plantations, and domestic services.

At Agensi Pekerjaan Ukhwah Sdn Bhd, alicensed and JTK-approved foreign worker agency, we simplify and streamline hiring and workforce management, ensuring your business meets all Malaysian labor and immigration regulations.

Our end-to-end manpower services coverworker sourcing, onboarding, medical check-ups, permit renewals, accommodation, welfare support,andlegal documentation, helping your business stay compliant, efficient, and audit-ready.

Hostel & Accommodation Management

We provide clean, safe, and JTK-compliant hostels with scheduled inspections and maintenance — ensuring worker wellbeing and regulatory compliance.

Transportation Arrangements

Our reliable transport services ensure punctuality and safety with shift-aligned routes and contingency plans for emergencies.

Permit & Immigration Services

We handle work permits, PLKS renewals, FOMEMA medicals, ePPAx submissions and more — ensuring a seamless immigration process.

Worker Welfare & Support

We provide 24/7 support, healthcare access, grievance redressal, and activities that promote a healthy, engaged workforce.

Orientation & Training

We conduct structured onboarding, safety training, and cultural integration programs to boost worker productivity and retention.

Legal Documentation & Contracts

Our legal team ensures proper employment contracts, insurance coverage, and transparent documentation to safeguard employers and workers.

Manpower Planning & Optimization

We help businesses reduce downtime and increase productivity with smart allocation of resources and workforce analytics.

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Comprehensive Foreign Worker Recruitment & Management Services

Managing foreign workers in Malaysia demands a compliant, efficient, and holistic approach.

Our Foreign Worker Management Solutions provide complete services — from recruitment and onboarding to accommodation, payroll, and full legal compliance.

Let us streamline your workforce management with professionalism and care.

Legal Compliance & Regulations

  • Employment Act 1955
  • Immigration Act 1959/63
  • Industrial Relations Act 1967
  • Act 446 - Minimum Housing & Amenities
  • Responsible Business Alliance (RBA) Code

Recruitment & Onboarding

  • Legal sourcing & manpower vetting
  • Permit application & immigration clearance
  • Cultural orientation & language assistance
  • Background verification
  • Skill-based training programs

Work Permits & Immigration

  • Visa application & renewal
  • Immigration documentation management
  • Government liaison & submission
  • Real-time permit tracking
  • Emergency permit support

Payroll & Benefits Management

  • Salary calculation & disbursement
  • Allowances, overtime & deductions
  • SOCSO & EPF contributions
  • Digital wage payment support
  • Detailed payroll reporting

Insurance Coverage

  • SPIKPA (Hospitalization & Surgery)
  • FWCS (Compensation Scheme)
  • Private insurance options
  • 24/7 medical emergency support
  • Insurance claims assistance

Monitoring, Auditing & Reporting

  • Scheduled audits for legal compliance
  • Worker performance tracking
  • Monthly/yearly reports to authorities
  • Real-time monitoring dashboards
  • Risk management and mitigation

System Integration & Digital Compliance

ePPAx Integration

Foreign Workers Integrated Management System for efficient recruitment, renewals, and data management with real-time access and approval workflows.

FWCMS Integration

Foreign Workers Centralized Management System for transparent hiring, monitoring, and documentation — ensuring risk reduction and full legal compliance.

Foreign Worker Management

Key Aspects & Challenges of Foreign Worker Management

Critical insights to help employers manage foreign workforce efficiently and lawfully.

Key Aspects

  • Recruitment, onboarding & legal sourcing
  • Valid work permits & immigration processing
  • Compliant housing (Act 446)
  • Full payroll & benefits management
  • Transportation & logistics
  • Ongoing legal compliance & documentation
  • Monitoring, audits & welfare checks
  • Repatriation & exit management

Common Challenges for Employers

  • Navigating complex immigration & labor laws
  • Ensuring fair treatment & preventing exploitation
  • Overcoming language & cultural barriers
  • Maintaining health, safety & welfare standards

Ready to streamline your foreign worker management?

Talk to our experts today — discover how we can help your business stay fully compliant and efficient.

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Frequently Asked Questions

No.Male workers from Indonesia are allowed in all sectorsexcept manufacturing. Female workers from Indonesia are allowed in all sectors.

Our services include recruitment, onboarding, permit processing, payroll, accommodation, insurance, and compliance monitoring.

We follow the Employment Act 1955, Immigration Act 1959/63, Industrial Relations Act 1967, Act 446, and the RBA Code of Conduct.

Yes, it supports salary, SOCSO/EPF, allowances, deductions, and digital payments per Malaysian regulations.

We provide SPIKPA (Hospitalization & Surgery), FWCS (Compensation Scheme), private insurance options, and 24/7 emergency support.

The processing time varies but generally takes between 4 to 6 weeks, depending on document completeness, approval stages, and government agency timelines.

Generally, no. Foreign workers are bound to their employer under a specific permit. Transfers require approval from the Immigration Department and are granted only under exceptional circumstances.

Yes, we ensure workers are housed in accommodations that meet Act 446 standards, providing safe, hygienic, and monitored living conditions close to their workplace.

Required documents include passport, educational certificates, medical examination reports, police clearance certificates, employment contracts, and country-specific certifications. All documents must be properly authenticated and translated.

Malaysia allows recruitment from specific countries including Indonesia, Bangladesh, Nepal, India, Pakistan, Myanmar, Cambodia, Laos, Vietnam, Thailand, Philippines, and Sri Lanka. Each country has specific sector restrictions and requirements.

Costs vary by nationality, sector, and services required. This includes government fees, medical examinations, insurance, agency fees, and processing charges. Contact us for a detailed quotation based on your specific requirements.

We provide immediate medical assistance through our 24/7 emergency support. Workers are covered under SPIKPA insurance for hospitalization and surgery, plus FWCS for work-related injuries. We handle all medical arrangements and insurance claims.

Yes, we provide comprehensive orientation programs covering Malaysian workplace culture, safety protocols, basic language skills, and job-specific training. We also offer ongoing skills development programs to enhance worker productivity.

Foreign workers must be paid at least the minimum wage as stipulated by Malaysian law, which varies by state and sector. Our payroll system ensures full compliance with current minimum wage requirements and automatic updates for any changes.

We implement strict monitoring systems, regular welfare checks, anonymous reporting channels, and compliance with RBA Code of Conduct. Workers receive proper contracts, fair wages, safe working conditions, and have access to grievance procedures.

We handle all renewal processes including medical examinations, document updates, fee payments, and submissions to relevant authorities. We track expiry dates and initiate renewal procedures well in advance to ensure continuity of employment.
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